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10 Best Home Service Marketplaces

Disasters can strike at any moment, and let’s be honest, a Monday morning overflowing kitchen sink isn’t exactly how you envisioned starting your week.

But that really happened to someone famous on YouTube for her daily life vlogs. 

She was new in the neighborhood and the idea of frantically calling neighbors or flipping through dusty phone books felt more stressful than helpful. 

Yet she didn’t panic amidst the chaos. 

She took out her phone and within a few hours, her kitchen was sparkling clean! 

That’s the magic of home service marketplaces. 

Inspired by her experience, I delved deeper into this industry. So sharing my knowledge and research through this blog to show you –

✅ How these platforms work

✅ The top 10 home service marketplaces that are leading the industry 

✅ A guide to launching your own home service marketplace business 

Let’s start!

What is a Home Service Marketplace?  

A home service marketplace is an online platform where people can find and hire professionals for various tasks around their homes. These tasks include plumbing, electrical work, cleaning, gardening, and more. 

Through these marketplaces, users can browse listings of service providers, compare their offerings and prices, and book appointments directly through the platform.

How Do Home Service Marketplaces Work? 

Home service marketplaces are all about convenience and saving you precious time. Here’s a quick explanation of the user journey:

Home Service Marketplaces Working Process

Image: Home Service Marketplaces Working Process

Need a fix? 

Got a problem? Just take your phone out of your pocket and open the home service marketplace app installed in it. 

Find Services and Choose

Browse through the marketplace for the service you need and choose the service. For example: sofa cleaning. 

Explore Providers 

View profiles of the service providers that showcase their experience, ratings, and reviews from other customers. Then choose the one that you feel like a perfect fit. 

Book Services

Once you choose the suitable provider you can book an appointment directly through the platform.

Receive Confirmation 

Service providers receive notifications of new bookings and can accept or decline based on availability.

Service Completion 

On the scheduled date and time, the service provider arrives at your location and completes the requested service.

Seamless Transactions

You can pay through the platform or pay after service. It ensures a smooth and secure transaction for both parties.

Leave Feedback

After the service is completed, you can provide feedback and ratings based on your experience.

10 Best Home Service Marketplaces 

Now that you’ve seen how home service marketplaces work, it’s time to explore some of the top contenders in the game!

Here are the 10 best options that you can use or take inspiration to start your own –

1. TaskRabbit

TaskRabbit is an on-demand eCommerce marketplace where you can get everyday services like – cleaning, moving, furniture assembling, mounting & installation, heavy lifting, packing, etc.

Taskrabbit On Demand Home Service Marketplace

Notable features: 

  • Multiple Language Support 
  • In-app Chat Feature 
  • Service Ratings and Reviews 
  • Appointment Scheduling
  • Help & Support and many more 

Services: 

  • Home Repairs
  • Couch Removal
  • Heavy Furniture Moving
  • TV Mounting 
  • Yard Work Services and many more 

Operational Areas: United States, Canada, United Kingdom, France, Germany, Italy, Portugal, Spain, and Monaco. 

Users enjoy the flexibility and convenience of TaskRabbit, although pricing can vary depending on the task and location.

2. Thumbtack

This home service marketplace connects users with local professionals for various service categories. People who are seeking assistance for their home-related work, organizing events, or even entrepreneurial requirements can take advantage of this platform.

Thumbtack On Demand Home Service Marketplace

Notable features: 

  • Job Profile and Posting 
  • Reviews
  • Secure Payment Processing 
  • Search & Match
  • In-app Chatting and many more

Services: 

  • House Cleaning
  • Fence and Gate Installation
  • Handyman Services 
  • Furniture Assembly 
  • Swimming Pool Cleaning & maintenance and many more 

Operational Areas: It is widely available in the United States of America along with the UK. 

It is appreciated by the users of the ease of use and diverse service providers, but some mention occasional difficulty finding immediate availability and skills of the leads.

3. Angi

Formerly known as Angie’s List, Angi connects users with service professionals for home projects and repairs. It’s an easy-to-use system that can manage leads from start to finish job.

Angi On Demand Home Service Marketplace

Notable features:

  • Multiple Payment Methods 
  • Online Communication Channels 
  • Booking Calendar 
  • Google Maps Integration
  • Ratings & Reviews and many more 

Services: 

  • One Time Cleaning Service 
  • Waste/Junk Removal
  • Roof Installation and Repair 
  • Bathroom Remodel
  • Plumbing Services and many more 

Operational Areas: It operates in various cities across the United States and is known for its reliable recommendations.

Users appreciate Angi’s helpful nature but few of them faced difficulty contacting the team or with professionalism.

4. Amazon Home Services

To give customers the ease of buying professional services, Amazon launched its on-demand professional service marketplace. The service providers are invited here and background-checked to ensure high performance and customer satisfaction.

Amazon On Demand Home Service Marketplace

Notable features:

  • “Happiness Guarantee” to ensure the right service is provided or customers get a refund
  • Provide Review and Ratings 
  • Book Services 
  • Schedule Sevice Appointment 
  • Email Notification About Order & Confirmation and many more

Services: 

  • House Cleaning
  • Electronics Repair
  • Installation and Assembly
  • Car Washes 
  • Pet Grooming and many more 

Operational Areas: It is available in major metropolitan areas across the United States.

Users appreciate the convenience of integrating with Amazon and the brand trust associated with the platform. However, a few people faced delayed service and rescheduling issues.

5. MyClean

This platform comes with the promise of making cleaning easy for homes and offices.  They provide their own staff of cleaners with personal protective equipment.

MyClean On Demand Home Service Marketplace

Notable features:

  • Easy, and Convenient Payment Methods
  • Flexible Scheduling
  • Transparent Pricing
  • Cleaning Supplies and Equipment Provided
  • Prompt Customer Service and many more 

Services: 

  • House Washing 
  • Office Cleaning 
  • Stovetop Scrub 
  • Dry Mopping 
  • Heavy scrub of bathroom tiles and many more 

Operational Areas: The company is currently serving in New York and Chicago cities in the United States of America. 

Users found the services mediocre due to incompetence, last-minute rescheduling, and lack of professionalism.

6. Helpling

It was built with a vision to help busy individuals make the most of their time by taking their services for home and office. Although it started the service in Germany, it has now expanded across Europe. They also built the “MySkills” academy to train service providers before they get started working.

Helpling On Demand Home Service Marketplace

Notable features:

  • Easy Booking Process
  • Appointment Rescheduling Option
  • Integrated Chat Feature 
  • Secure Online Payment Methods 
  • Detailed Profile of Cleaners and many more 

Services: 

  • Window Cleaning
  • Dog Sitting
  • Deep Cleaning 
  • Furniture Assembly 
  • Painting Services and many more 

Operational Areas: Germany, France, Netherlands, Austria, Sweden, Spain and Australia. 

Although users liked the services and quality, there’s always room for improvement they mentioned.

7. Sheba.xyz

Sheba.xyz is the first and largest platform in Bangladesh providing home and office services. The platform offers 150+ household services that users can choose from.

Sheba.xyz On Demand Home Service Marketplace

Notable features:

  • Category Wise Service Browsing
  • Area Based Service
  • Personalized Service Schedule
  • Multiple Payment Methods 
  • Price Based Service Filtering Options and many more 

Services: 

  • AC Repair Services
  • Plumbing and Sanitary Services 
  • Commercial Shifting Service 
  • Car Wash and Polish 
  • Painting Services and many more 

Operational Areas: A few major cities in Bangladesh – Dhaka, Sylhet, Chattogram, Bogura. 

Although numerous users are taking services through this platform, many users have expressed dissatisfaction with the quality of services and the telemarketing policies of the platform.

8. AskforTask

AskforTask lets you book professional cleaners and home service providers with just a tap. You can check the background of the taskers and view the reviews by other customers before booking one. It works based on a comprehensive system where users would be able to set pricing per hour. 

Notable features:

  • Price Estimation Tool
  • Tasker Location Tracking 
  • Recurring Cleanings Subscription Options 
  • Service Scheduling
  • Advanced Filters and many more 

Services:

  • Cleaning Service
  • Delivery Service 
  • Office Work 
  • Furniture Assembly and many more 

Operational Areas: Serves in more than 100 cities in Canada 

Most of the users find their services to be great and convenient.

9. Serviz/ Frontdoor Pro 

This platform takes bookings for home repair and maintenance services from customers. It was acquired by Porch Group and now it is known as Frontdoor Pro

Customers can get home maintenance and repair services at an affordable price from here.

Serviz/ Frontdoor Pro On Demand Home Service Marketplace

Notable features:

  • Nationwide Membership Plans
  • Video Chat Session with Expert 
  • Different Membership Plans and many more 

Services:

  • Appliance Repair
  • Carpet Cleaning 
  • Dryer Vent Cleaning 

Operational Areas: Major cities in the USA including Atlanta, Chicago, Los Angeles, Las Vegas, Miami, San Francisco, etc. 

Users of the system had a great experience mostly.

10. Merry Maids

Merry Maids is an established brand specializing in residential cleaning services. This platform offers comprehensive cleaning packages and reliable service, perfect for those seeking a trusted and experienced cleaning provider.

Merry Maids On Demand Home Service Marketplace

Notable features:

  • Track the Arrival of Cleaning Specialist Live 
  • Cleaning Schedule
  • Customizable plans
  • Eco-friendly products
  • Credit Card Payments and more 

Services:

  • Apartment Cleaning
  • Move In/Out Cleaning 
  • Maid Service 
  • Oven Cleaning Service 
  • Window Washing and many more 

Operational Areas: The United States of America and the United Kingdom 

Customers appreciate the brand reputation and consistent quality of service, with some mentioning potentially higher service costs.

Starting Your Own Home Service Marketplace

The world of home service marketplaces is booming, and the opportunities are vast. If the thought “Could I create my own platform?” sparks in your mind then be assured that you can. 

But where do you even begin? Well, there are different paths that you can take to build your own platform and start the business. Below I’m sharing the ways you can do that and also the way wise or far-sighted entrepreneurs would go for –

Way 1: Build everything from scratch 

In this way, you will have to first do market research and build a team of experts who will help you build the platform. The team may consist of – 

  • Project Manager
  • Web Developer 
  • UI/UX Designer 
  • eCommerce Specialist 
  • Quality Assurance Tester 
  • Graphics Designer 
  • Business Research Analyst
  • Database Administrator 

So the whole process of team building and developing the site may cost you approximately $50000 or more. Then there may come the additional cost of maintaining and promoting the business. 

Way 2: Use a market-ready solution 

An On Demand Home Service Marketplace Solution can help a lot in saving time, money, and energy. One of the market leaders in this industry is Demandium which comes with all essential web panels, mobile apps, and features that you need to hit the ground running. 

Demandium offers a pre-built platform that streamlines the process, allowing you to focus on what matters most –  building your brand, attracting service providers, and connecting them with happy customers.

With this total package, you will get –

  • Zone wise business setup option
  • Multiple payment methods
  • Bidding system
  • Guest checkout and many more

As I mentioned before, if an intelligent business owner had to choose between two ways to start their business, they would have definitely opted for the second way!

Final Words 

That concludes our exploration of the amazing and helpful home service marketplaces. 

We’ve explored the convenience these platforms offer for homeowners facing leaky faucets and overflowing sinks, but there’s another side to the story – the exciting potential for businessmen like yourself.

I hope this blog helps in your entrepreneurial journey where your business could be the go-to solution for residents in your region. 

See you in the next one!

FAQs

What features are crucial for a successful home service marketplace?

A user-friendly interface for both customers and service providers, secure online payment processing, clear communication tools, search and filtering options, and a strong focus on user reviews and ratings are all essential features.

Is it expensive to launch my own home service marketplace?

Costs can vary depending on the platform you choose and the level of customization you desire.  Solutions like Demandium offer pre-built functionalities, making launch more affordable compared to building from scratch.

How do I know if a service provider on a home service marketplace is qualified?

Look for platforms that offer background checks or verification processes for service providers.  Reading customer reviews and checking licenses (if applicable) can also provide valuable insights.